Lazada and JNE Forge Strategic Partnership to Enhance Logistics and Delivery Services
Jakarta, Indonesia – Lazada, Southeast Asia’s leading e-commerce platform, and JNE, Indonesia’s largest logistics and delivery company, have announced a strategic partnership to enhance the delivery experience for Lazada customers in Indonesia. This partnership will leverage JNE’s extensive network and expertise to provide faster, more reliable, and more cost-effective delivery services to Lazada’s growing customer base.
Enhanced Delivery Network and Capacity
Through this partnership, Lazada will gain access to JNE’s vast network of over 6,000 service points and 50,000 delivery agents across Indonesia. This expanded network will enable Lazada to reach customers in even the most remote areas and provide faster delivery times. Additionally, JNE’s large fleet of vehicles and warehouses will significantly increase Lazada’s delivery capacity, allowing it to handle the increasing volume of orders during peak seasons and promotional events.
Improved Delivery Reliability and Tracking
JNE’s advanced technology and robust infrastructure will enhance the reliability of Lazada’s delivery services. Customers will benefit from real-time order tracking, automated notifications, and proactive delivery updates. JNE’s experienced delivery agents will also undergo specialized training to ensure the safe and timely delivery of packages.
Cost-Effective Delivery Solutions
Lazada and JNE have worked together to optimize delivery routes and leverage economies of scale to reduce shipping costs for Lazada customers. This partnership will enable Lazada to offer more affordable delivery options, making online shopping more accessible to a wider range of consumers.
Value-Added Services for Lazada Customers
Beyond enhanced delivery services, the partnership will also provide Lazada customers with a range of value-added services. These services include:
- Cash on Delivery (COD): Customers can choose to pay for their orders in cash upon delivery, providing greater flexibility and convenience.
- Next-Day Delivery: Customers in major cities can enjoy next-day delivery for eligible items, ensuring faster access to their purchases.
- Scheduled Delivery: Customers can schedule their deliveries for a specific time and date, allowing them to receive their packages at their convenience.
- Pick-Up Points: Customers can opt to pick up their orders from designated JNE service points, providing an alternative delivery option for those who prefer to collect their packages in person.
Mutual Benefits for Lazada and JNE
This partnership is mutually beneficial for both Lazada and JNE. Lazada will gain access to a reliable and cost-effective delivery network, while JNE will expand its reach into the e-commerce market and benefit from Lazada’s large customer base.
Customer-Centric Approach
At the heart of this partnership lies a shared commitment to providing customers with an exceptional delivery experience. Lazada and JNE are both customer-centric organizations that strive to exceed customer expectations. This partnership will enable them to combine their strengths and deliver a seamless and efficient delivery service that meets the evolving needs of Indonesian consumers.
Executive Quotes
"We are excited to partner with JNE, Indonesia’s leading logistics provider," said Lazada Indonesia CEO, Chun Li. "This partnership will significantly enhance our delivery capabilities and enable us to provide our customers with a faster, more reliable, and more cost-effective delivery experience."
"We are delighted to join forces with Lazada, Southeast Asia’s largest e-commerce platform," said JNE President Director, M. Feriadi. "This partnership will allow us to leverage our extensive network and expertise to support Lazada’s growth and provide Indonesian consumers with a superior delivery service."
About Lazada
Lazada is the leading e-commerce platform in Southeast Asia. With a presence in six countries – Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam – Lazada offers a wide range of products in categories such as electronics, fashion, home & living, beauty, and groceries. Lazada is committed to providing its customers with an easy, convenient, and secure online shopping experience through its mobile app and website.
About JNE
JNE is the largest logistics and delivery company in Indonesia. Established in 1990, JNE has a network of over 6,000 service points and 50,000 delivery agents across the country. JNE provides a wide range of logistics and delivery services, including express delivery, regular delivery, cash on delivery, and international shipping. JNE is committed to providing its customers with reliable, efficient, and affordable delivery services.
